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Deleting a User

How to Delete a User in Accelerate - Ensure correct user is deleted before confirming.

Tom White avatar
Written by Tom White
Updated over 11 months ago

If an employee leaves the company or no longer requires access to Accelerate you will need to delete them from the system.

Note: That if the user you want to delete is set up as:

  • The sender of any action-triggered emails

  • The recipient of a system-generated task

  • The user to which a system-generated task should be escalated to if not completed on time

You will need to reassign the sender on these actions before deleting the user

To delete a user: Click the 'User' tab in 'Settings':

Click the pencil icon on the user you wish to delete and find the 'Delete' button on the top right of the page.

You will prompted with a confirmation message to confirm your action.

If you are sure you are deleting the correct user, click 'OK'. A confirmation message will appear to confirm that the user has been deleted.

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