To create a letter, start by heading to the case you wish to create a letter for.
This is done by clicking the ‘Cases’ section and expanding this.
Click the pencil icon on your selected case
Scroll to 'Generated Documents' and click 'Build Letter'.
Note: Make sure you have sent in your empty letter template to us
Info: If you have previously created a letter template you can use them here.
Here you can choose your letter template and check the content.
The recipients address will always be automatically added - you can select the recipient from the dropdown.